Virtual machine isn't powered on automatically when users start a desktop published from it, error "The remote computer is already in use by another user" is displayed

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Symptoms

Virtual machine isn't powered on automatically when users start a desktop published from it, error The remote computer is already in use by another user is displayed.

However, it's possible to start the VM manually from RAS Console.

Cause

Misconfiguration of VDI provider. Max connections value should be increased:

Resolution

Please adjust the Max connections value in RAS ConsoleFarm VDI Provider Agent Settings.

It should match the state of the hypervisor and your needs - if you have say 400 VMs on the hypervisor and expect all of them to work simultaneously, please set Max connections to 400 as well.

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