Unable to connect to farm <...> Please make sure that <...> is online and the RAS Redundancy Service is running

1 users found this article helpful

Symptoms

RAS Console can't connect to the farm, error Unable to connect to farm <...> Please make sure that <...> is online and the RAS Redundancy Service is running is thrown:

However, RAS Redundancy Service is running on the target server and locally installed RAS Console works fine.

Cause

Connections to TCP port 20001 on the Publishing Agent server are blocked by firewall:

Resolution

Please allow incoming connections on TCP port 20001.

Was this article helpful?

Tell us how we can improve it.