Email notification isn't sent when the corresponding event occurs

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Symptoms

Email notification isn't sent when the corresponding event occurs.

Cause

Grace period is enabled in the notification settings and it hasn't passed yet or the event has resolved by itself during the grace period:

For example, Number of RDSH sessions rises above notification with grace period set to 10 minutes will be sent only if all the extra sessions remain active for 10 minutes.

Resolution

Adjust the grace period settings.

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