RAS SecureClientGateway HTTP forwarding is disabled

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Symptoms

While opening User Portal page it fails with the error: 

 

Cause

The issue related to node.exe component failure

Resolution

1. Make sure node.exe is present on RAS Secure Client Gateway Agent machine %Installation_directory%\Parallels\ApplicationServer\2XHTML5Gateway

NOTE: If there is no such a file, please run "Repair" option from Control Panel > Programs and Features > Uninstall a program.

2. Check that node.exe process is running correctly from Task Manager:

3. When still experiencing issues: run "Repair" option from Control Panel > Programs and Features > Uninstall a program.

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