AltGr is not mapped to remote session on Macs

3 users found this article helpful

Symptoms

AltGr key is not mapped to the Remote Desktop session, it behaves like a usual Alt key.

Cause

It's a known issue in Parallels RAS. The Engineering team is aware of it and is working on the fix.

Resolution

As a workaround, please press Ctrl + simultaneously instead of AltGr.

Was this article helpful?

Tell us how we can improve it.