"Unable to configure database" error when SQL server is listening on custom port

2 users found this article helpful

Symptoms

You get error "Unable to configure database" while configuring PMM Proxy.
Database PMM_<SITECODE> isn't created on the SQL server.
SQL server is configured to listen on non-default TCP port (different from 1433)

Cause

PMM Proxy Configuration wizard fails to connect to the SQL Server as it is not aware of the custom port being used.

Resolution

Configure automatic startup of SQL Server Browser service on the SQL server and configure firewall to allow incoming connections on UDP port 1434 and your custom TCP port.
PortQryUI utility must be able to return InstanceName and TCP port when executed against UDP port 1434 of the SQL server:

Was this article helpful?

Tell us how we can improve it.