Search

Language:  

Available article translations:

Printer doesn't work reporting no paper in tray, though there's some

APPLIES TO:
  • Parallels Desktop for Mac Home Edition
  • Parallels Desktop for Mac Pro Edition

Symptoms

I have a printer with several paper trays connected to my Mac and used as a shared printer for a Windows virtual machine.

When I try printing on Windows side I get an error message saying there's not enough paper.

Resolution

In order to print from Windows side you need to switch the paper tray:

1) While in the document that you need to print, press Ctrl+P and click on Properties

2) Switch to Paper/Quality tab and change Paper source to Tray 1 or Tray 2 depending on which really contains paper in your printer




a9c6e0b6a5209e617a7c0dd5eace86cf 1e5db16426987d561060acdf56d947b4 f9b6a8d63f3437e0dca35c9704a9033c

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No