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No internet connection in a macOS virtual machine after Parallels Desktop upgrade

APPLIES TO:
  • Parallels Desktop for Mac Business Edition
  • Parallels Desktop for Mac Home Edition
  • Parallels Desktop for Mac Pro Edition

Symptoms

After installing Parallels Desktop upgrade followed by Parallels Tools update there is no internet connection in the macOS virtual machine.

Cause

Virtual machine misconfiguration.

Resolution

  1. Shutdown macOS virtual machine.
  2. Open virtual machine configuration.
  3. Switch to the Hardware tab and choose Network from the list.
  4. Expand the Advanced Settings menu and change the Type option to 'Intel(R) PRO/1000 MT'.
  5. Start the virtual machine and check the results.



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