Installation of Parallels Mac Management fails with the following error: Error 1920. Service Parallels DEP Service (pmm_dep_service) failed to start:
Following error pops up when launching pmm_dep_service.exe from Parallels Mac Management installation directory manually (keeping installer error message open): The program cannot start because mfc100.dll/api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.
- File mfc100.dll/api-ms-win-crt-runtime-l1-1-0.dll is missing in C:\Windows\SysWOW64 directory
Install following Microsoft updates:
Install Microsoft Visual C++ 2010 Redistributable Package (x86).
- Run Parallels Mac Management installation.
Was this article helpful?
Tell us how we can improve it.