Symptoms
A virtual machine can't be used with several Mac user accounts. After you log into User 2 and launch a virtual machine on the User 1 account, a virtual machine looks like:
![Unrecognized virtual machine](https://kb.parallels.com/Attachments/kcs-37845/VM%20empty.jpg)
At User 1 account virtual machine launch is followed by the following notification:
"Unable to complete the operation for "Windows ". The virtual machine ID is invalid. To resolve the problem, remove the virtual machine from the list and add it again."
![Problem ID 374 alttext](https://kb.parallels.com/Attachments/kcs-37845/Error%20ID%20374.png)
Cause
Parallels Desktop misconfiguration.
Resolution
Log into your main user account.
Be sure that Parallels Desktop for Mac is quit.
Open the Terminal.app from Applications > Utilities.
In the Terminal window execute the following command :
sudo rm -rf /Library/Preferences/Parallels/
NOTE: No symbols will be shown due to security measures, so just hit the keys and use return/Enter.
Execute the command below in Terminal:
rm -rf ~/Library/Preferences/Parallels/
Now execute this command:
rm -rf ~/Library/Parallels/
Perform steps 2 - 5 for each user account you intent to use a virtual machine.
Login under another user account and add the virtual machine to Parallels Desktop Control Center (double click on the .pvm bundle).
NOTE: By default, shared virtual machines are located in the folder
/Users/Shared/Parallels
Related articles:
How do I find my virtual machine on Mac?
How to share virtual machine with several user accounts on a Mac
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