Symptoms
After Windows welcome screen the black screen occurs
Cause
Third party applications installed in Windows.
Resolution
- Start Parallels Desktop application and start Windows virtual machine in Safe Mode by pressing F8 key before the BIOS screen appears.
 - Click on Start > type msconfig in the seach field and press the Enter key.
 - In the General tab switch to "Selective startup"
 - In 'Startup' and 'Services' Tabs tick 'Hide all Microsoft services' and Disable all non-Microsoft applications from the list, except Parallels.
 - Click 'Apply' and 'OK'
 - Restart the Virtual Machine and check the issue in normal mode.
 
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