Unable to change keyboard layout to Japanese language

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Symptoms

Japanese keyboard layout does not change in Windows. I can't type anything in Japanese and only English appears( Conversion does not happen).

Some keys such as @, ] are located at the wrong place.

I can't change input mode between Kana ('かな'キー) and English&Number ('英数'キー) by pressing the Kana&English&Number key.

Cause

Windows internal issue.

Resolution

  1. Try Microsoft FixIt

or

  1. Try this method: (provided on official Microsoft forum)

Change the Keyboard Layout and then check:

NOTE: The article is applicable only to solve this issue in Windows virtual machine.

In case nothing helps, please contact Microsoft Support for the further assistance.

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