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Allow access to microphone or camera for Parallels Desktop

APPLIES TO:
  • Parallels Desktop 13 for Mac Home Edition
  • Parallels Desktop 14 for Mac Pro Edition
  • Parallels Desktop 12 for Mac Pro Edition

Applies to macOS 10.14 Mojave and later. If you have issues using Mac built-in camera or microphone, please follow the instructions below.

Instructions

1. Make sure that access to Mac camera and microphone is allowed for Parallels Desktop. Open macOS System Preferences > Security & Privacy > put a checkmark next to 'Parallels Desktop' under Camera and Microphone sections:

Note: after you allowed access to camera or microphone, make sure to quit and restart Parallels Desktop.

2. Go to Windows virtual machine's configuration > Hardware > Sound & Camera > make sure that microphone is not muted and 'Share Mac camera with Windows' is checked:

3. Check the camera or microphone now If camera or microphone do not work yet, reinstall Parallels Tools and check application settings that uses camera microphone.

 




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