Issue
I lost/did not receive a license key for the software that was purchased at the Parallels Online Store. How can I retrieve it?
Resolution
Please click here to retrieve your key.
Please contact Support if:
- You made an error in your email address during the purchase;
- You do not know your order reference number for the purchase and cannot look up the order using link above.
Note: If you purchased the third party software from a reseller, please contact the reseller for assistance.
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