Available article translations:

Missing files from Desktop and Documents in Windows virtual machine

  • Parallels Desktop 9 for Mac Standard Edition


  • I had several files on my Desktop/Documents, but after installing Parallels Tools I cannot longer find them.


Parallels Shared Folders tool is enabled, which synchronizes your Mac OS X Desktop with Windows Desktop (as well as other user profile folders like Documents, Downloads etc.)

  • When synchronization is enabled the files on Windows Desktop are stored in \psf\Home\Desktop (which is your Mac OS X Desktop)

  • When synchronization is disabled the files on Windows Desktop are stored in C:\Users\\Desktop (inside virtual machine's hard drive)


Please go to virtual machine configuration window: How to get to the Virtual Machine's Configuration

Enter Options tab -> Sharing for configuring shared profile.

You may either disable the profile at all by disabling 'Share Mac user folders with Windows' or to choose which folders you want to be synchronized between Mac and Windows -> click 'Configure...'

Your text to link here...

After disabling shared profile please reboot Windows virtual machine. Your missing files will be shown on the Desktop.

1e5db16426987d561060acdf56d947b4 3307fff3682b15f0ba3fbe13d779296d a9c6e0b6a5209e617a7c0dd5eace86cf

Was this article helpful?
Tell us how we may improve it.
Yes No