Available article translations:

Problems with Ctrl, Alt, Cmd, Shift and other modifiers in games

  • Parallels Desktop 10 for Mac Home Edition
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition


When playing games, working with some 3D graphic applications or using Microsoft Remote Desktop in Windows virtual machine running in my Mac, I notice that Ctrl, Alt, Cmd, Shift and other modifier keys fail to work properly.


To solve the issue, you need to edit the modifier keys handling settings in your virtual machine configuration. To do this, follow these steps:

  1. Open the Configuration of your virtual machine:

    • In window mode: in Mac menu click on Actions > Configure

    • In Coherence mode: click on Parallels tray icon in status bar > Configure...

  2. Switch to Hardware tab > Mouse & Keyboard.

  3. Choose Keyboard: Optimize for games:

1e5db16426987d561060acdf56d947b4 3307fff3682b15f0ba3fbe13d779296d a9c6e0b6a5209e617a7c0dd5eace86cf 39e36b0abb33520c52ec8a15b563c41d 97cd84747b25a2e5a06065a21a747a53

Was this article helpful?
Tell us how we may improve it.
Yes No