Instant download link

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Symptoms

I am trying to download Parallels Desktop for Mac using the Instant download link from the order confirmation e-mail, but the link wouldn't allow me to download the software.

Resolution

The Instant download link available in the order confirmation e-mail is valid for 30 days from the date of purchase.

If the link expired, you can download the latest version of Parallels Desktop from the Parallels website:

https://www.parallels.com/products/desktop/download/

In case you need to download a previous version of Parallels Desktop, please check this article for download links:

https://kb.parallels.com/5802

Cause

The download link expired.

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