Available article translations:

"The password has expired" error message when logging into your Windows virtual machine

  • Parallels Desktop 10 for Mac Home Edition
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition


When you start your virtual machine, you can see the message below even if you didn't assign any login password:

Your password has expired and must be changed.


Standard Windows password reset request.


  1. Do not enter any password and click OK;
  2. This will prompt you to enter old password, new password and confirm new password;
  3. Keep all the fields blank and push Enter key, this will start Windows virtual machine;
  4. Go to Start menu > Run > type control passwords2 and push Enter. For Windows 7 virtual machines use control userpasswords2 command;
  5. Un-check the option "This computer requires a user name and password";

  1. Click on Apply and OK;
  2. Restart Windows and it will not prompt for any password.

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