Symptoms
Parallels RAS farm was deactivated.
licensing.log:
[I 0B/00000001/T3890/P347C/S0001] 03-02-20 17:06:31 - IP - 0.0.0.0 (Mac 18-66-DA-F5-F3-82)
[I 0B/00000001/T3890/P347C/S0001] 03-02-20 17:06:31 - IP - 175.15.2.254 (Mac 18-66-DA-F5-F3-80)
[I 0B/00000001/T3890/P347C/S0001] 03-02-20 17:06:31 - IP - 192.168.8.254 (Mac 18-66-DA-F5-F3-80)
[I 0B/00000001/T3890/P347C/S0001] 03-02-20 17:06:31 - IP - 0.0.0.0 (Mac 18-66-DA-F5-F3-81)
[I 0B/00000001/T3890/P347C/S0001] 03-02-20 17:06:31 - IP - 0.0.0.0 (Mac 18-66-DA-F5-F3-83)
[I 0B/00000001/T3890/P347C/S0001] 03-02-20 17:06:31 - IP - 25.55.132.114 (Mac 7A-79-19-37-84-72)
...
[I 0B/00000001/T0CAC/P0CA8] 03-02-20 20:48:09 - IP - 175.15.2.254 (Mac 18-66-DA-F5-F3-80)
[I 0B/00000001/T0CAC/P0CA8] 03-02-20 20:48:09 - IP - 192.168.8.254 (Mac 18-66-DA-F5-F3-80)
[I 0B/00000001/T0CAC/P0CA8] 03-02-20 20:48:09 - IP - 0.0.0.0 (Mac 18-66-DA-F5-F3-83)
controller.log:
[E 56/00000000/T0D1C/P0D0C] 03-02-20 20:48:10 - Invalid MAC address detected. License MAC address: 18-66-DA-F5-F3-82, Current MAC address: 18-66-DA-F5-F3-80
[E 07/00000015/T0D1C/P0D0C] 03-02-20 20:48:10 - Failed to load license information. Error: 50.
Cause
NIC that was used for activating RAS was detached from the server.
Resolution
Reactivate RAS using the current NIC configuration and avoid detaching NICs in the future.
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