Customers who purchased and registered a copy of Parallels Desktop 16 for Mac from the Parallels Online Store or an authorized reseller between August 1 2021 and September 30 2021 were eligible for an upgrade to the next version of Parallels Desktop for Mac at no charge, subject to certain conditions.
Note: If you have had a subscription for Parallels Desktop for Mac, Parallels Desktop for Mac Pro Edition, or Parallels Desktop for Mac Business Edition, you could upgrade Parallels Desktop to the latest version with the license you own. Download and install Parallels Desktop 17 and use your subscription license for activation.
You should receive your upgrade key within 7 days after the new version of Parallels Desktop for Mac has become available. The upgrade key was sent to the email that was used for registration of your Parallels Desktop 16 for Mac license.
If you have not yet registered your copy of Parallels Desktop 16 for Mac, please register it in your Parallels account.
Visit the Tech Guarantee 2021 page to learn all the conditions.