In some cases, Parallels Client needs to be reinstalled from scratch to resolve various issues.
Please follow the steps below to reinstall the client and refresh its configuration:
Delete the following registry entries:
In 32bit Operating System:
In 64bit Operating System:
- On a targeted PC please navigate to Volume:/Users/ and open the folder related to user whose profile configuration should be removed.
- Open AppData folder. By default this folder is hidden, "Show hidden folders" option should be enabled first.
- Navigate to "Roaming" folder.
- Delete 2XClient and 2XSpool folders:
- Reboot the PC.
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