Search

Language:  

Available article translations:

Applying changes in RAS console makes DMZ gateways "Not Verified"

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

After doing any changes in RAS Console and pressing Apply, Forwarding Gateways located in DMZ are going not verified state and stop functioning.

Cause

Due to performance mechanism utilized by Gateway component it is constantly trying to connect to Publishing Agent server. Since Gateway is located in DMZ it fails to establish successful connection to Publishing Agent located within internal network.

Resolution

Client Management feature is not supported for Gateways configured in forwarding mode.

Untick Client Manager Port option on the forwarding Gateway.

alttext




1d70d1f9c41d01c5f7202a4290e434e1

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No