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How to make Parallels RDP Client for Mac run from a clean state.

APPLIES TO:
  • Parallels Remote Application Server

How to make Parallels RDP Client to run from a clean state after re-installation on Mac OS.

Symptoms

Parallels RDP Client saves connection configuration even after the application is completely reinstalled on Mac.

Cause

RDP Client configuration is stored in Users Library.

Resolution

To resolve this issue one needs to clean up the locations where configuration data is stored.
There are 2 ways how-to perform it:

1. Using Terminal:

  • Launch Terminal ( Application > Utilities > Terminal)

  • Copy this code to Terminal :

     rm -rf ~/Library/Containers/com.2X.Client.Mac
    
  • Press Enter

    2. Using Graphical Interface

  • In Finder press Go > Go to Folder (CMD + Shift + G)

  • Type ~/Library/Containers/ and press Enter

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  • Move com.2X.Client.Mac folder to Trash
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Search words:

RAS Client for Mac

Clean install

Run from clean state

RAS




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