We provide phone, email and remote support 24 hours a day, 7 days a week, 365 days a year
Our global support staff have years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to deliver the best support service experience.
- Global support, no region boundaries
- Unlimited number of support requests
- Fast response times for critical issues
- Online access to documentation and technical resources, knowledge base and forums on our Support page
- Phone and email support in English only
Further information about the Lifecycle Announcement for Parallels Products here
The Scope of Support
Please check the Scope of support for Parallels Mac Management here.