Search

Language:  
Search for:

Available article translations:

Connecting via Firefox to the HTML5 gateway fails

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

After enabling high cipher strength security on the 2X Secure Client Gateway, connectivity to the HTML5 Gateway works from all browsers, except Firefox.

The error returned is:

Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

Cause

Connecting via Firefox using the highest cipher strength is not possible at the moment as the browser cannot connect to a gateway with such cipher settings.

Resolution

Should Firefox access be required, lowering the Cipher strength on the Secure Client Gateway to medium would be recommended.

Search words:

firefox

HTML5

cipher strenth

RAS




1d70d1f9c41d01c5f7202a4290e434e1

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No