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No Internet connection after you upgrade to Windows 10

APPLIES TO:
  • Parallels Desktop 10 for Mac Home Edition

Symptoms

  • No local network connection in Windows 10.

  • Network adapter is present in Device Manager and it works properly:

Cause

This issue may occur if older VPN software is installed on Windows 8.1 and is present during the upgrade to Windows 10. Older software versions contain a filter driver (the Deterministic Network Enhancer) that is not upgraded correctly. For additional information please refer to Microsoft KB article: https://support.microsoft.com/en-us/kb/3084164.

Resolution

  1. Open Command Prompt window as administrator.

  2. Run the following commands:

    reg delete HKCR\CLSID\{988248f3-a1ad-49bf-9170-676cbbc36ba3} /f
    
    netcfg -v -u dni_dne
    



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