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Published applications are not available for new users.

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

  • Newly added users are not able to see the list of published applications.
  • Already existing users can view and operate with published apps without any problems

Cause

New users are not added to appropriate filter.

Resolution

  1. Add users to the filter for the published apps (Publishing > Application_name > Filtering).

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  2. In RAS console, go to Connection menu, and click on "Clear cached session IDs".

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Search words:

can't see an app

Publishing

Applications

RAS




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