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How to enable detailed logging for Parallels Desktop

APPLIES TO:
  • Parallels Desktop for Mac Business Edition
  • Parallels Desktop for Mac Home Edition
  • Parallels Desktop for Mac Pro Edition

Information

If Parallels Support team is asking to collect Problem Report with detailed logging, do the following:

Click on Parallels Desktop icon ( || ) in the top menu bar -> Preferences

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Switch to Advanced tab -> check 'Use detailed log messages'

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Alternative method

You can also enable detailed logging through Terminal:

  1. Go to Finder > Applications > Utilities > Terminal.

  2. Run the command:

    prlsrvctl set --verbose-log on
    



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