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Missing files from Desktop and Documents in Windows virtual machine

APPLIES TO:
  • Parallels Desktop 9 for Mac

Symptoms

  • I had several files on my Desktop/Documents, but after installing Parallels Tools I cannot longer find them.

Cause

Parallels Shared Folders tool is enabled, which synchronizes your Mac OS X Desktop with Windows Desktop (as well as other user profile folders like Documents, Downloads etc.)

  • When synchronization is enabled the files on Windows Desktop are stored in \psf\Home\Desktop (which is your Mac OS X Desktop)

  • When synchronization is disabled the files on Windows Desktop are stored in C:\Users\\Desktop (inside virtual machine's hard drive)

Resolution

Please go to virtual machine configuration window: How to get to the Virtual Machine's Configuration

Enter Options tab -> Sharing for configuring shared profile.

You may either disable the profile at all by disabling 'Share Mac user folders with Windows' or to choose which folders you want to be synchronized between Mac and Windows -> click 'Configure...'

Your text to link here...

After disabling shared profile please reboot Windows virtual machine. Your missing files will be shown on the Desktop.




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