Search

Language:  
Search for:

Available article translations:

Parallels Tools Installation Agent stops installation at 15%.

APPLIES TO:
  • Parallels Desktop 9 for Mac

Symptoms

  • I am unable to install/update Parallels Tools in Windows XP virtual machine. Parallels Tools Installation Agent stops installation at 15%.

  • When I go to C:\Windows\Temp and I open the most recent Parallels Tools log, e.g. parallels-tools-setup.20130514_132240, I see only several strings (the log is almost empty) and I find the following error message:

    Failed to connect to server. Error: 0x80040154

Cause

Windows Installer corruption

Resolution

Please follow this article: The Windows Installer Service Could Not Be Accessed - section Resolution.

NOTE: If you receive an output 'msiexec.exe is not recognized as an internal or external command', please follow this article: How to fix “not recognized as an internal or external command” in Windows

Search words:

PD




1e5db16426987d561060acdf56d947b4 48e7cf384e3b46432e32e6040476f122 33c4522b6fa9ca8e050f19b889fb58f1

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No