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Virtual Machine resolution is too small via Remote Desktop Connection

APPLIES TO:
  • Parallels Desktop 10 for Mac Standard Edition
  • Parallels Desktop 9 for Mac Standard Edition

Symptoms

Virtual Machine resolution is too small when viewed via Remote Desktop Connection client.

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Cause

Issue happens when Virtual Machine is installed on new MacBook Pro with retina display. Parallels Product Maintenance team is aware of this issue and working on the fix.

Workaround

Meanwhile, please choose Scaled in Virtual Machine ConfigurationHardwareVideo menu:

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Virtual Machine window should be scaled back to normal size:

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