Search

Language:  
Search for:

Available article translations:

Mouse and keyboard drivers in Windows Virtual Machine

APPLIES TO:
  • Parallels Desktop 10 for Mac
  • Parallels Desktop 9 for Mac
  • Parallels Desktop 8 for Mac
  • Parallels Desktop 7 for Mac
  • Parallels Desktop 6 for Mac

Symptoms

Sometimes mouse and keyboard in Virtual Machine may be not fully functional or operate not in a proper way.

Cause

  • Parallels Tools are not installed.

  • Virtual Machine has been migrated and some third-party drivers still remain in Device Manager.

  • You have manually installed some third-party drivers for mouse or keyboard into your Virtual Machine.

Resolution

  1. Make sure Parallels Tools are installed. (Re)Install Parallels Tools if necessary. Reboot your virtual machine.

  2. In Windows go to the Start menu and type in the Search bar or Run menu:

    devmgmt.msc
    

In Device Manager windows please expand Keyboards and Mice and other pointing devices trees:

Please make sure you have the same list of devices installed as above.

If you have any additional driver please right click on it and choose Uninstall.

Search words:

PD




b0d2afa3ea1ba6ce10dddf5df618e6f6 1e5db16426987d561060acdf56d947b4 33c4522b6fa9ca8e050f19b889fb58f1 1e0c43ccf6ca78fa6744efc9edbc0659 790d27220dd34433ff172f45c18cfb98 48e7cf384e3b46432e32e6040476f122 fb0e3c3e2247964007f03acae43ffd0d

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No