Search

Language:  
Search for:

Available article translations:

Error: "Unable to connect CD/DVD 1" when starting a virtual machine

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition

Symptoms

When I start a virtual machine, I get the following message:

    Unable to connect CD/DVD 1.

    A file or device required for the operation of the CD/DVD 1 does not exist or is used by another process, or you have no permission to access it. 
    The virtual machine will continue running. but the device will be disconnected.

Cause

A CD/DVD drive or an ISO image that was connected to your virtual machine is no longer connected.

This could be because of any of the following:

  • An ISO image that was connected to the virtual machine has been deleted or moved.
  • An external CD/DVD drive that was connected to your Mac and to the virtual machine has been disconnected.
  • The virtual machine was moved or copied from another Mac where the CD/DVD drive or image existed.

Resolution

  1. Open your Virtual Machine's Configuration:
  2. Click Hardware tab and click CD/DVD 1.
  3. In the "Connected to:" drop down menu choose Default CD/DVD.

    If your Mac does not have a CD/DVD drive you can just clear the "Connected" checkbox.

Search words:

Unable to connect CD/DVD 1

A file or device required for the operation of Hard Disk 1 does not exist or is used by another process, or you have no permission to access it. The virtual machine will continue running, but the device will be disconnected.

PD




1e5db16426987d561060acdf56d947b4 df4909b7dd0609a3c148f007041db6d9 97cd84747b25a2e5a06065a21a747a53 3307fff3682b15f0ba3fbe13d779296d

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No