Before upgrading Parallels Remote Application Server to v19 please make sure the known issues below are not critical for your environment.
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Parallels RAS v19 Known Issues:
| Build number | Affected component | Description | Resolution/Workaround |
|---|---|---|---|
|
v19.1.1-23476 |
RAS Console |
RAS Console might fail to complete the login process without restarting the redundancy service. |
Resolution: the issue has been resolved in build 19.1.1.2 (version 23477). Please upgrade your Parallels RAS Core to version 19.1 Hotfix 2 or later. |
|
v19.2.1-23942 |
RAS Enrollment Server |
In some scenarios, users may receive a credential error when logging in using SAML SSO even after increasing the response timeout (by default, 10 seconds) using the ESResponseTimeoutSec registry key. |
Resolution: The issue has been resolved in build 19.3.1 (version 24569). Please upgrade your Parallels RAS Core to version 19.3 Update 1 or later. |
|
v19.3.0-24515 |
RAS Management Portal |
When using Management Portal, host pool names are not shown in the hosts list. |
Resolution: The issue has been resolved in build 19.3.1 (version 24607). Please upgrade your Parallels RAS Core to version 19.3 Update 1 or later. |
|
v19.3.0-24515 |
Universal Printing |
If multiple users use Universal Printing on the same host, it is available only to the first user. |
Resolution: The issue has been resolved in build 19.3.1 (version 24575). Please upgrade your Parallels RAS Core to version 19.3 Update 1 or later. |
| v19.4.0-24954 | RAS Console |
When recreating a templated RD Session Host, the updated template version is not visible from the RD Session Hosts > Hosts section in the RAS Console. Instead, the actual (updated) template version can be viewed from RD Session Hosts > Templates > Show hosts… Note that this issue does not affect the functionality of the product. |
Workaround: Please view the correct template version from RD Session Hosts > Templates > Show hosts…. Resolution:This issue is going to be addressed in the upcoming Parallels RAS update. |
Should you have any questions, please get in touch with Parallels Support: https://www.parallels.com/products/ras/support/
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