Symptoms
Unable to hide the taskbar in Windows when the Virtual Machine is running in Coherence mode.
Show / Hide Windows Taskbar option is greyed out under View menu.
Cause
One of Parallels Tools components (prl_cc.exe
, Parallels Control Center) hasn't been launched with Windows start or DesktopUtilities.dll
was not loaded.
Resolution
-
Reinstall Parallels Tools:
- In Windows, right-click on Start Menu (bottom left of the screen) -> Apps & features (in Windows 7: Start Menu -> Control Panel -> Programs & features)
- Locate Parallels Tools in the list of installed programs.
- Click Uninstall Button to uninstall Parallels Tools.
- Once the uninstallation is complete, please, reboot your Windows virtual machine.
- Once Windows is rebooted install Parallels Tools.
If the issue still persists:
-
Check that Parallels Tools are not blocked by an antivirus or firewall software installed in Windows (if any). Add Parallels Tools to the "white list" of your antivirus/ firewall.
-
Make sure
prl_cc.exe
is started and works properly:- Go to
C:\Program Files (x86)\Parallels\Parallels Tools
and startprl_cc.exe
(right-click on the file -> run as administrator).
-
Check that is was started by executing
tasklist | findstr prl_cc.exe
in command line:
Go to Start -> in the search type inCMD
-> start CMD (command line) -> type the following and hit Enter/Return:
tasklist | findstr prl_cc.exe
The output should look like this:
- Go to
-
Reboot your Virtual Machine and check the issue.
If the issue still persists:
-
Make sure that Parallels Control Center (prl_cc.exe) is loaded on Windows startup:
- create a shortcut of the
prl_cc.exe
(located inC:\Program Files (x86)\Parallels\Parallels Tools
) - copy created shortcut to
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
directory
- create a shortcut of the
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