Search

Language:  

  • Article for your preferred language does not exist. Below is international version of the article.
Available article translations:

No Internet connection in Windows after updating Parallels Tools

APPLIES TO:
  • Parallels Desktop for Mac Home Edition

Symptoms

There is no internet connection in the virtual machine after updating Parallels Tools.

Cause

3rd party network related drivers presence.

Resolution

  1. In Windows press CMD (Win) + R buttons > in the appeared search bar type in devmgmt.msc > click OK, it will get you to Device Manager

  2. Unwrap and check Network adapters and Other devices tabs contents, if you see any drivers with a yellow exclamation mark or if these adapters are not in the list of the built-in Parallels network adapters, please right click them and click Uninstall.

  3. Install Parallels Tools again.



a9c6e0b6a5209e617a7c0dd5eace86cf 1e5db16426987d561060acdf56d947b4

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No