• Article for your preferred language does not exist. Below is international version of the article.
Available article translations:

Parallels Desktop support code

  • Parallels Desktop for Mac Home Edition
  • Parallels Desktop for Mac Pro Edition
  • Parallels Desktop Lite
  • Parallels Access


A support code is a 10-digit number divided into 5-character blocks:


It is generated at the moment you register an account with Parallels and it allows you to contact Technical Support when you register your license under your Parallels account.

You will need your support code to submit a request to Parallels Technical Support via email, phone or online chat.

Please check this article to find out how to get technical assistance with Parallels Desktop:

You can find your support code if you log in at, and click on the user icon at the top right corner of the screen and select Personal Profile.

If you have not registered your key yet, please register your key.

If your support package has expired you can purchase a support incident. Parallels Technical Support will follow up with you directly shortly after your order for the incident has been completed.

1e5db16426987d561060acdf56d947b4 7b79bc60d065460ca794ac1e48cbf81a f9b6a8d63f3437e0dca35c9704a9033c 385adc52a567cad80fb2f95fb8c393bc a9c6e0b6a5209e617a7c0dd5eace86cf

Was this article helpful?
Tell us how we may improve it.
Yes No