Symptoms

The user may see the below behavior when trying to access Awingu using Microsoft Internet Explorer:

Cause

Verify your IE security settings. In Internet Explorer, navigate to Tools menu > Internet Options > Security tab.
If these are set to High, the user will not be able to log on to your Awingu environment.

These settings imply:

• Blocks all cookies from websites that do not have a compact privacy policy
• Blocks cookies that save information that can be used to contact you without your explicit permission

Resolution

Using Medium-high or lower privacy levels will enable you to log on to Awingu.