Parallels Remote Application Server v19 Known Issues

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Before upgrading Parallels Remote Application Server to v19 please make sure the known issues below are not critical for your environment.

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Parallels RAS v19 Known Issues:

Build number Affected component Description Resolution/Workaround
v19.1.0-23468 RAS Performance Monitor Upgrading the browser plugin from 0.0.1 (the version that RAS automatically detects) to 18.1.22627 (the latest browser plugin version) causes some files to be missing from the installation. This causes RAS to be unable to detect the upgrade installation. Workaround: Repairing the installation fixes the issue.

Note: Engineers are working on fixing this issue.

v19.1.1-23476 RAS Console RAS Console might fail to complete the login process without restarting the redundancy service.

Workaround: Restart RAS Redundancy Service

Resolution: Upgrade Parallels RAS Core to version 19.1 Hotfix 2

Should you have any questions, please get in touch with Parallels Support: 



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