As part of the continuous improvement process, Parallels Access for Business product subscriptions are being migrated to a new license management service which provides more flexibility in managing Parallels Access and other Parallels product licenses.
As a result of this migration, auto-renewal for all current subscriptions has been disabled. To migrate to the new licensing server and re-enable auto-renewal, a subscription must be renewed using the new service.
To do that, please follow the link in an email you have received with the subject "Announcement from Parallels: migration to a new licensing server"
1. My license doesn’t expire for a few months. Do I have to migrate now?
No. However, to ensure swift transition, we encourage you to renew the license with the new service as soon as possible.
2. Why do I have to pay for a whole year?
It is an annual subscription, so paying for a year is required. That year will be added to your existing subscription.
- your current subscription is valid till April 1st 2021 (auto-renewal has been disabled, so unless renewed, the subscription will stop working on April 1st 2021);
- you go to
- as a result, your subscription is now valid till April 1st 2022, the subscription is moved to the new server, and auto-renewal is re-enabled;
- and since auto-renewal is enabled, on April 1st 2022 you will be charged for another year.
3. Why do I see a much higher renewal price for the same number of licenses as before?
One Parallels Access for Business license pack allows you to access up to 5 remote computers, and during the renewal process a number of such 5-packs (rather than the total number of computers) is shown.
Therefore, for example, if your organization has 10 remote computers, you need to select not 10 but 2 license packs.
4. Can I change the number of licenses during migration?