If you are having an issue running Parallels Desktop, you can send technical data to Parallels right from your Chromebook. Please note that sending technical data is not a support request. When you require assistance, you should create a support ticket in Parallels My Account.
To send technical data to Parallels:
In the virtual machine window, click the three vertical dots (ellipsis) menu in the upper right and choose Troubleshooting > Send Technical Data.
Wait for the data to be generated.
In the Technical Data Report dialog, type a description of the problem that you are experiencing.
To preview the report, click the See Details button. This opens a dialog where you can browse the report categories and see the data that was included in the report.
- When done, click Send Report.