Apple software updates aren't published to WSUS

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Symptoms

Apple software updates aren't published to WSUS.

pmm_sup_service.log:

07-20 10:48:06.725 D /PolicyTools:5656:785c/ Started GET request to 'http://swscan.apple.com/content/catalogs/others/index-lion-snowleopard-leopard.merged-1.sucatalog'
07-20 10:48:06.726 D /PolicyTools:5656:785c/ Started GET request to 'http://swscan.apple.com/content/catalogs/others/index-10.14-10.13-10.12-10.11-10.10-10.9-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog'07-20 10:48:08.801 W /PolicyTools:5656:785c/ Download operation for 'http://swscan.apple.com/content/catalogs/others/index-lion-snowleopard-leopard.merged-1.sucatalog' finished with 1 (Connection refused)
07-20 10:48:08.801 W /PolicyTools:5656:785c/ Download for 'C:/ProgramData/Parallels/Sup/Catalogs' finished with 1
07-20 10:48:08.801 W /SusCatalogWatcher:5656:785c/ Failed to refresh catalog: 1
07-20 10:48:08.802 W /PolicyTools:5656:785c/ Download operation for 'http://swscan.apple.com/content/catalogs/others/index-10.14-10.13-10.12-10.11-10.10-10.9-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog' finished with 1 (Connection refused)
07-20 10:48:08.802 W /PolicyTools:5656:785c/ Download for 'C:/ProgramData/Parallels/Sup/Catalogs' finished with 1
07-20 10:48:08.802 W /SusCatalogWatcher:5656:785c/ Failed to refresh catalog: 1

 

Or:


06-21 12:05:12.956 D /PolicyTools:5292:1550/ Started GET request to 'http://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog'
06-21 12:05:13.053 D /PolicyTools:5292:1550/ Started GET request to 'http://swscan.apple.com/content/catalogs/others/index-10.11-10.10-10.9-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog'
06-21 12:05:13.087 D /PolicyTools:5292:1550/ Started GET request to 'http://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog'
06-21 12:05:13.125 W /PolicyTools:5292:1550/ Download operation for 'http://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog' finished with 2 (Connection closed)
06-21 12:05:13.125 W /PolicyTools:5292:1550/ Download for 'C:/ProgramData/Parallels/Sup/Catalogs' finished with 2
06-21 12:05:13.125 W /SusCatalogWatcher:5292:1550/ Failed to refresh catalog: 2
06-21 12:05:13.135 W /PolicyTools:5292:1550/ Download operation for 'http://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog' finished with 2 (Connection closed)
06-21 12:05:13.135 W /PolicyTools:5292:1550/ Download for 'C:/ProgramData/Parallels/Sup/Catalogs' finished with 2
06-21 12:05:13.135 W /SusCatalogWatcher:5292:1550/ Failed to refresh catalog: 2

Cause

PMM Software Update Point can't download updates catalogs from http://swscan.apple.com

Resolution

Please adjust the firewall settings if it's preventing PMM SUP from connecting to the server.

If you are using a web proxy server in your organization, you need to specify its settings for Parallels OS X Software Update Point to access the Internet. To do so, add the following values to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Parallels\Parallels Mac Management for Microsoft SCCM\Sup on the server hosting SUP:

Value Datatype Description
NetProxyHost String Proxy server hostname
NetProxyPort DWORD Proxy server port number
NetProxyUserName String User name to connect to the proxy server (if required)
NetProxyUserPassword String User password (if required)

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