Cannot use Sign In With Apple in Parallels Access after using it with Parallels Desktop

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Symptoms

I have successfully used Sign In With Apple with Parallels Desktop and cannot use the same credentials to log in to Parallels Access.

While trying to log in to Parallels Access I get the following notification.

Cause

Outdated Parallels Access version. The support for Sign In With Apple has been added in the 5.1.1 update.

Resolution

Update Parallels Access to the latest version:

  1. Click Parallels Access icon in the top menu bar > Check for Updates...


     
  2. Download the latest version from MyAccount using this link.

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