Parallels Access is not accessible

13 users found this article helpful

Symptoms

I cannot connect to the remote computer because it is shown as Not accessible.

If I open Parallels Access window and click on Turn On Access, nothing happens.

Cause

Under investigation.

Resolution

As a temporary workaround please sign out from your Parallels account in the application and sign in back, then you will be able to Turn On Access.

Was this article helpful?

Tell us how we can improve it.