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Windows 10 virtual machine crashes after installing Windows 19H1 Insider Preview

APPLIES TO:
  • Parallels Desktop for Mac Business Edition
  • Parallels Desktop 14 for Mac Home Edition
  • Parallels Desktop 14 for Mac Pro Edition

Symptoms

  • Windows 10 virtual machine crashes after installing the latest Windows Insider Preview build 18348
  • The existing Windows 10 virtual machine cannot be updated to the latest Windows Insider Preview build 18348

Resolution

To workaround the issue the following steps needs to be performed:

  1. Shut down the virtual machine.
  2. Go to the virtual machine configuration.
  3. Then go to the Hardware tab and scroll down the list to access the Boot Order menu.
  4. Click on the Advanced Settings drop-down menu to access Boot flags section.
  5. Enter the following boot flag
    devices.x2apic.enable=0
  6. Close the configuration window and start the virtual machine.



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