Symptoms
- Users are not able to scan, each attempt results to an error.
- Parallels Client version 16.5.0 (build 20264), 16.2 (build 19504) or below.
- The issue started since RAS v16.2.5.19571
Resolution
Please update Parallels Client to version v16.2 (build 19570) or 16.5 (build 20448) (recommended).
Latest Parallels Client can be downloaded from here:https://www.parallels.com/products/ras/download/client/
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