Known issues with macOS 10.14 Mojave and Parallels Toolbox

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Parallels Toolbox is compatible with macOS 10.14 Mojave, but there are several known issues that will be addressed in future Parallels Toolbox updates.

Known issues

Issue Workaround
Toolbox interface remain light after switching to Dark Mode. N/A
Safari extension: Download Video does not work Copy the URL link from Safari and use standalone Download Video tool from Parallels Toolbox.
Safari extension: Screenshot Page does not work N/A
No video in Camera tools Open macOS System Preferences > Security & Privacy > Privacy > Camera and make sure that Parallels Toolbox is checked. Restart Parallels Toolbox.
No audio when using Record Audio or other tools  Open macOS System Preferences > Security & Privacy > Privacy > Microphone and make sure that Parallels Toolbox is checked. Restart Parallels Toolbox.
Cannot save video to iTunes using Convert Video tool Open macOS System Preferences > Security & Privacy > Privacy > Automation and make sure that Parallels Toolbox is checked. Restart Parallels Toolbox.

 

 

 

 

 

 

 

 

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