To verify that the RAS VDI Agent is installed and functions properly, do the following:
- First, you can look at the Agent State column in the VDI Hosts list (Farm / VDI Hosts / Virtual Desktop Hosts). If there's a problem with the agent, the column will display an appropriate description. Note that in addition to the description, the Agent State column uses a color code to indicate the agent status as follows:
- Red — Not Verified
- Orange — Needs Update
- Green — Verified
- Right-click a host and then click Troubleshooting > Check Agent in the context menu.
- The VDI Agent Information dialog opens displaying the information about the VDI Agent, VDI Services, and other related info.
- If the VDI Agent is not installed, click the Install button and follow the onscreen instructions. see here