RDS Agent is not going back to "Enabled" state after scheduled "disable server" task

0 users found this article helpful

Symptoms

[I 04/00000000/T000008A8/P00000854] Mon May  7 13:08:18 2018 - [Disable]  Scheduled Stop: Mon May  7 13:08:18 2018
[W 04/00000012/T000008A8/P00000854] Mon May  7 13:08:18 2018 - Disabled Agent, Code 4, Reason Disabled: Scheduled stop

Cause

Parallels Development Team is aware about this issue and working on the resolution.

Workaround

To refresh the RDS Agent state, do the followin on the affected RDS machine:

1. Delete the following registry keys from HKEY_LOCAL_MACHINE Software\\ Wow6432Node \\ Parallels \\ TSAgent

2. Restart RD Session Host Agent service

Was this article helpful?

Tell us how we can improve it.