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Error: "DeepNet server not valid" occurs while trying to register Dual Shield server

APPLIES TO:
  • Parallels Remote Application Server 16.2

Symptoms

When trying to register Dual Shield server in RAS farm v 16.2, errors "DeepNet server not valid" or "Failed to register Dual Shield agent" occur if
- "Check connection" button is pressed
- or switching to Application
- or Authentication tabs is attempted:

Resolution

As a temporary workaround, please launch RAS Console with elevated privileges:




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